Terms & Conditions

Last Updated: October 7, 2026

Welcome to ExtraFollows. By accessing or using our website, creating an account, adding funds, or purchasing any service from ExtraFollows, you agree to comply with these Terms & Conditions.

Please read these terms carefully before using our services.

1. Acceptance of Terms

By using ExtraFollows, you confirm that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

ExtraFollows reserves the right to update or modify these terms at any time. Continued use of the website after changes are published means you accept the updated terms.

2. About Our Services

ExtraFollows is an online Social Media Marketing (SMM) platform that provides various digital marketing and social media-related services.

Available services, prices, delivery times, refill policies, and other service information may vary and can be changed without prior notice.

We do not guarantee that every service will produce a specific business result, increase engagement, generate sales, or improve account performance.

3. User Account

Some features require you to create an ExtraFollows account.

You are responsible for:

• Providing accurate account information

• Keeping your login credentials confidential

• Protecting your account from unauthorized access

• All activities performed through your account

• Informing us if you believe your account has been compromised

You must not share, sell, transfer, or misuse your ExtraFollows account without permission.

ExtraFollows may suspend or terminate accounts that violate these Terms & Conditions.

4. Orders

Before placing an order, users are responsible for checking the selected service, price, quantity, link, and other service requirements.

Once an order is submitted:

• The order may begin processing automatically or manually.

• Processing and completion times may vary.

• Delivery time shown on the website is an estimate and not a guaranteed completion time.

• Incorrect or invalid links may cause an order to fail.

• Some services may experience delays due to third-party platform changes or technical issues.

ExtraFollows is not responsible for delays caused by third-party social media platforms, API issues, network problems, or circumstances beyond our reasonable control.

5. Order Cancellation

Once an order has started processing, cancellation may not be possible.

Orders may not be cancelled or refunded simply because the delivery takes longer than the estimated time.

If an order cannot be completed due to a technical or service-related issue, ExtraFollows may review the order and, where appropriate, provide a refund or balance adjustment according to the applicable service policy.

6. Refill & Replacement

Some services may include a refill or replacement period.

If a service includes a refill guarantee, the refill period and conditions will be displayed in the service description.

Refill eligibility may depend on:

• The specific service purchased

• The original order quantity

• The service's stated refill period

• The current status of the target account or post

• Whether the order meets the service requirements

Services without a refill guarantee are not eligible for refill requests.

7. Payments & Balance

Users may add funds to their ExtraFollows account using the payment methods available on the website.

Before making a payment, users should verify the payment amount and payment method.

Once funds are successfully credited to an ExtraFollows account, they are intended for purchasing services available on the platform.

Unless otherwise stated or required by applicable law, account balance may not be withdrawable as cash.

ExtraFollows reserves the right to review suspicious, fraudulent, or disputed transactions.

8. Refund Policy

Refunds are handled according to the circumstances of the order and the applicable service policy.

A refund or balance adjustment may be considered when:

• An order cannot be delivered due to an issue on our side

• An order is cancelled by ExtraFollows

• A technical issue prevents service delivery

• A duplicate charge or payment error is confirmed

Refunds may not be provided for:

• Incorrect links submitted by the customer

• Customer-requested changes after an order has started

• Services that have already been delivered

• Dissatisfaction with results when the service was delivered as described

• Changes or restrictions imposed by third-party social media platforms

• Violations of service requirements

Approved refunds may be returned to the user's ExtraFollows balance unless another method is specifically approved.

9. Service Quality

ExtraFollows works to provide services as described on the website.

However, social media platforms such as Facebook, Instagram, TikTok, YouTube, X, and other third-party platforms regularly change their algorithms, policies, security systems, and APIs.

Therefore, ExtraFollows cannot guarantee permanent results, permanent followers, likes, views, or engagement unless a specific service explicitly provides such a guarantee.

10. Prohibited Activities

Users must not use ExtraFollows for unlawful, fraudulent, abusive, or malicious purposes.

Prohibited activities may include:

• Fraud or scams

• Phishing

• Identity theft

• Unauthorized access to accounts

• Malware or malicious activity

• Abuse of payment systems

• Illegal activities

• Harassment or threats

• Activities intended to damage ExtraFollows or its infrastructure

• Attempts to bypass website security

• Automated abuse of the ExtraFollows system

• Reselling or redistributing access to ExtraFollows without authorization

We reserve the right to suspend or terminate accounts involved in prohibited activities.

11. Account Suspension & Termination

ExtraFollows may suspend, restrict, or terminate an account if we reasonably believe that the user:

• Violated these Terms & Conditions

• Used fraudulent payment methods

• Attempted to exploit or abuse the system

• Attacked or interfered with the website

• Provided false information

• Engaged in suspicious activity

• Used the platform for illegal purposes

In serious cases, remaining account balance may also be restricted or forfeited where permitted by applicable law.

12. Third-Party Platforms

ExtraFollows is an independent service provider and is not affiliated with, endorsed by, or officially connected to third-party social media platforms unless explicitly stated.

Third-party platforms may change their policies, algorithms, APIs, or security systems at any time.

Such changes may affect the availability, speed, or performance of services provided through ExtraFollows.

13. Service Availability

We make reasonable efforts to keep ExtraFollows available and operational.

However, temporary interruptions may occur due to:

• Server maintenance

• Hosting issues

• Network problems

• API downtime

• Security incidents

• Software updates

• Third-party service interruptions

• Other circumstances beyond our reasonable control

We do not guarantee uninterrupted or error-free access to the website.

14. Intellectual Property

The ExtraFollows website, branding, design, text, graphics, software, and other original materials are protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, or commercially exploit ExtraFollows content without prior written permission.

15. Limitation of Liability

To the maximum extent permitted by applicable law, ExtraFollows shall not be responsible for indirect, incidental, special, or consequential losses resulting from the use or inability to use our services.

We are also not responsible for losses caused by:

• Third-party platform changes

• Account restrictions or bans imposed by social media platforms

• Incorrect information provided by users

• User misuse of our services

• Service interruptions outside our reasonable control

Users are responsible for understanding the potential risks associated with social media marketing services.

16. Privacy

Your use of ExtraFollows is also subject to our Privacy Policy and Cookie Policy.

We may collect and process information necessary to operate the website, maintain accounts, process orders, provide support, prevent fraud, and improve our services.

Please review our Privacy Policy for more information.

17. Changes to Our Services

ExtraFollows may add, remove, modify, or discontinue services at any time.

We may also change service prices, descriptions, delivery estimates, refill conditions, or other service details without prior notice.

Such changes will not normally affect orders that have already been completed.

18. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any updated version will be published on this page with a revised “Last Updated” date.

You are responsible for reviewing the terms periodically.

Your continued use of ExtraFollows after an update constitutes acceptance of the revised terms.

19. Contact & Support

If you have questions regarding these Terms & Conditions, orders, payments, or our services, please contact the ExtraFollows support team through the available support channels on our website.

We recommend providing your Order ID when contacting support about a specific order.

20. Final Agreement

By creating an account, adding funds, placing an order, or using ExtraFollows, you acknowledge that you have read and agreed to these Terms & Conditions.

If you do not agree with these terms, you should stop using ExtraFollows.

Thank you for using ExtraFollows.